Frequently Asked Questions
Everything you need to know about your Li-Ning athletic gear and orders.
How do I determine the correct shoe size for Li-Ning basketball sneakers?
Li-Ning shoes generally follow standard athletic sizing, but performance models like the Way of Wade series may have a snug fit. We recommend referring to our size chart and measuring your foot in centimeters for the most accurate fit.
What is your return policy for performance sportswear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like compression undergarments and socks cannot be returned.
Do you offer international shipping for professional badminton equipment?
Yes, we ship our professional rackets, shuttles, and apparel to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
How can I verify the authenticity of my Li-Ning products?
Every authentic Li-Ning product comes with an anti-counterfeit label containing a unique 16-digit code. You can enter this code on our official website's verification page to confirm your item is genuine.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. In select regions, we also offer 'Buy Now, Pay Later' options through Klarna or Afterpay.
How should I care for my Li-Ning professional rackets?
To maintain the integrity of your racket, avoid extreme temperatures and high humidity. We recommend storing it in a thermal-lined bag and restring it regularly based on your frequency of play to prevent frame tension loss.